I’m a hands-on UX Design Manager with a proven track record at Microsoft and Meta, known for crafting user-centered, intuitive experiences that drive both creativity and business impact.

I excel at scaling design teams, leading immersive in-person workshops, and mentoring talent—while still getting my hands dirty in Figma and the Creative Suite.

I thrive in collaborative environments where open communication and genuine connection are at the core of the work culture. I’m passionate about shaping design strategy and storytelling, building inclusive teams that deliver outstanding user experiences while fostering a creative, supportive community.

Outside of work, I’m equally dedicated to my personal creative journey. Whether I’m honing my craft at the pottery wheel or spending quality time with my dog, I bring the same enthusiasm and attention to detail to every aspect of my life.

PROFESSIONAL EXPERIENCE

META — Design Manager
April 2020 – January 2023

  • Product Design for Business Integrity:

    • Led product design for Business Integrity, overseeing global teams responsible for developing advertiser tools, fraud detection systems, and human review workflows that underpin platform trust and safety.

    • Built and scaled a 9-person design team across Seattle, Austin, and Singapore—hiring a Design Manager in Singapore to drive strategic vision—while introducing processes that enhanced advertiser verification, policy enforcement, and review efficiency.

  • Key Achievements:

    • Design Leadership: Expanded the design team from 2 to 9 designers across three global locations, establishing a strong leadership structure and clear strategic direction.

    • Integrity & Trust: Directed UX efforts that proactively prevented fraud, detected threats, and streamlined policy enforcement, significantly improving advertiser verification and minimizing enforcement friction.

    • Process & Strategy: Developed and implemented Experience Checkpoint Reviews to ensure UX considerations were embedded in policy enforcement decisions.

    • Impact & Recognition: Earned two consecutive “Exceeds Expectations” performance ratings for leadership, team growth, and integrity-focused design solutions.

    • Collaboration & Influence: Partnered closely with engineering, content design, and research teams to deliver high-impact solutions in a complex, high-risk environment.

  • Ray-Ban Meta Smart Glasses – "View" App:

    • Led the design team for the Ray-Ban Stories "View" app, reducing setup time from over 30 minutes to under 10 minutes and boosting app ratings across both Google Play and the Apple Store.

MICROSOFT — Design Leader & Manager
September 2007 – March 2020

Principal Design Lead/Manager, PowerPoint
June 2017 – March 2020

  • Expanded Leadership: Transitioned from a lead role to full management, guiding a diverse team of up to 15 designers.

  • Large-Scale Design Execution:

    • Oversaw the PowerPoint Designer project, delivering AI-powered design suggestions that simplified content creation for millions of users.

    • Launched the V1 Speaker Coach feature, enabling users to improve public speaking skills through actionable feedback.

    • Directed the Blueprints initiative to establish systematic design standards across Microsoft Office, ensuring consistent, high-quality design assets.

  • Cross-Functional & Vendor Collaboration:

    • Managed vendor hiring, budgeting, and art direction for icons and illustration libraries, while collaborating with research, engineering, and content teams to align design strategies with broader business goals.

Senior Design Manager, Office Support Site
September 2013 – June 2017

  • Team Leadership & Redesign Initiatives:

    • Led a dynamic team of Interaction and Visual Designers to spearhead the redesign of Support.Office.com, improving task success rates by 20% and alleviating key customer pain points.

    • Addressed challenges in Information Architecture and Navigation by standardizing UX models and orchestrating design sprints that cultivated stakeholder buy-in.

UX Designer to Senior Designer, Office Team
September 2007 – September 2013

  • Foundational Design Contributions:

    • Developed out-of-box and support experiences for the Office team, contributing to incubation projects that addressed untapped user segments and enhanced overall productivity.

FILTER STUDIOS — Project Manager
September 2005 – August 2007

  • Project & Production Management:

    • Managed a production team of 15 artists, delivering over 30,000 manipulated images for the pre-launch of Microsoft Marketplace’s music store.

    • Coordinated budgets and schedules for projects across MSN and Windows Live, ensuring timely, high-quality deliverables.

    • Oversaw a $1M vendor budget, optimizing resource allocation and fostering collaboration between agency and internal teams.